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2C. Sometimes the behavior of the entire group can be changed by the addition of new members. Using a buddy system to get newcomers up to date is one way to break up a clique, for example. Brainstorming a list of group agreements or operating rules would be helpful, too, and serve as a good reference for future sessions when you can address group effectiveness.

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2A. Bad move! The disgruntled and unhappy folks will either drop out (there goes the representative group) or withdraw support during the implementation of any action plan.

2B. Make sure you've got some help from other group members if you're going to make public the bad behavior of certain members. This is a sure way to make enemies for yourself and the community project. If, though, you can structure a discussion that makes the subject wide open, it might work. For example, you might ask for a brainstorming session on how the community sees your project/group (What's our image?) as a way to address the rumor mill.